Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to Food Trailer Club. At Food Trailer Club, we highly value your privacy and the protection of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.foodtrailerclub.eu), contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Data We Collect

We may collect and process the following types of personal data:

2.1 Data Provided by You:

Name, email address, phone number, and business information (if applicable).
Billing and shipping addresses for orders.
Other personal data you provide via forms, emails, or correspondence.

2.2 Data Collected Automatically:

IP address, browser type, device information, and operating system.
Website usage data, such as pages visited, time spent on the website, and referring links.

2.3 Cookies and Similar Technologies:

We use cookies and tracking technologies to enhance your user experience. See our [Cookie Policy] for more information.

3. Purpose of Data Processing

We use your data for the following purposes:

Service Delivery: Processing orders, delivering products, and providing customer support.
Communication: Responding to inquiries, sending updates, and informing you about changes to our services.
Marketing: Sending promotional materials, newsletters, or special offers (with your consent).
Legal Compliance: Meeting legal obligations and enforcing our terms and conditions.
Improvement: Analyzing website performance, enhancing user experience, and optimizing our services.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your explicit consent (e.g., signing up for newsletters).
Execution of a contract (e.g., fulfilling an order).
Compliance with legal obligations (e.g., tax regulations).
Legitimate interests (e.g., improving our services).

5. Data Sharing

We do not sell your personal data. However, your data may be shared with:

Service Providers: Third parties for payment processing, delivery, IT support, etc.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, sale, or acquisition.

We ensure that third parties comply with GDPR and protect your data.

6. Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specific retention periods include:

Order Information: Retained for 7 years for tax and legal purposes.
Marketing Data: Retained until you unsubscribe.

7. Your Rights

Under GDPR, you have the following rights:

Access: Request access to your personal data.
Correction: Correct inaccurate or incomplete data.
Deletion: Request deletion of your personal data (subject to legal obligations).
Restriction: Request a restriction of data processing.
Portability: Request the transfer of your data to another service provider.
Objection: Object to the processing of your data for specific purposes.

8. Data Security

We take appropriate technical and organizational measures to protect your data, including:

Secure servers and encryption.
Regular security audits and updates.
Limited access for authorized personnel.

However, no system is completely secure. We cannot guarantee absolute security of your data.

9. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected according to GDPR standards through:

Standard Contractual Clauses (SCCs).
Data Processing Agreements.

10. Cookie Policy

Our website uses cookies to improve your experience. Please refer to our [Cookie Policy] for more information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data processing practices, please contact us at:

Email: info@foodtrailerclub.eu

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” We encourage you to review our Privacy Policy regularly.

By continuing to use our website, you agree to this Privacy Policy. Thank you for trusting Food Trailer Club.